FAQs
Good to know before we begin.
Clear answers about services, prices, the process and what to expect.
What services does Mulwedi offer?
We offer Websites, Business Setup, Products & Retail, Business Documents, and Design & Content. Open Services in the menu to browse each catalogue and its current prices.
What is included in a listed price?
Each service listing describes its included work and any stated exclusions. We confirm the deliverables, full price, timing and any outside costs in writing before you approve the work.
Are there extra costs?
Some services may involve third-party charges, renewals, hosting, subscriptions or printing. We will identify applicable costs in your written quote before you agree or pay.
How do I start, and when do I pay?
Send an enquiry with the service you need. We confirm the scope, price, timing and payment terms in writing. Work starts after you approve those terms and provide the requested materials.
How long will my service take?
Timing depends on the service, the information you provide and any third-party processing. We will confirm an expected timeframe in your quote before work begins.
Are revisions included?
The 3-page website includes one consolidated revision round after the first draft. For other services, the revision scope will be confirmed in writing before work starts; additional changes may cost extra.
What do I need to provide?
Usually, your business details, accurate product or service information, and any text or images you want us to use. You are responsible for checking and approving factual details and final content.
What does the 3-page website include?
It includes Home, Services and Contact pages, a mobile-friendly layout, contact links and improvements to information you provide. Hosting, domain, online checkout, extra pages, custom functions and ongoing maintenance are not included unless agreed separately.
Can you guarantee CIPC approval, Google visibility or retailer acceptance?
No. CIPC, Google and retailers make their own decisions. We can provide the agreed administrative or setup assistance, but cannot guarantee approval, verification, search position or acceptance.
What does the R560 barcode service cover?
R560 is the final listed price for help applying for one barcode for one product intended for retail sale. Additional products or work outside this scope are quoted separately before you agree.
Do you provide legal, tax or accounting advice?
No. Mulwedi provides practical digital and administrative assistance, not legal, tax, accounting, credit or licensing advice. For professional advice, consult an appropriately qualified professional.
How do you handle my information?
We use the contact details you submit to respond to your enquiry. Do not send passwords, identity documents or payment-card information through the contact form. Read our Privacy Notice for more information. Read the Privacy Notice.
Still have a question? Contact us and we will clarify the scope before you decide. Contact Mulwedi.